24/7 Emergency Shelter for Survivors
Our shelter is a temporary emergency shelter. We are here to help provide a safe environment for men, women and children of any age, race, socio-economic background, religion, culture and any other barrier that might make starting over difficult. We are here to help you thrive.
No one should have to suffer at the hands of an abuser and any person can be abused.
We are here to give you the tools to break the cycle.
24/7 Crisis Helpline: 904-284-0061
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24/7 Crisis Helpline: 904-284-0061 *
FAQs
Do you offer childcare?
No, we do not have childcare capabilities. However, we partner with many agencies who do assist with childcare programs and have a child advocate who can assist getting the appropriate care and needs for your child.
Do you have transportation?
We do not have access to public transportation, and we have limited resources to help with transportation.
Do you provide clothing and other basic needs?
We have a supply of donated toiletry items and clothing located for our shelter participants if they are forced to leave with nothing.
Do you offer counseling or support groups while in Shelter?
Yes, we provide free, confidential support groups for survivors of domestic violence and sexual assault. These gathering are weekly with fellow residents and a counselor.
How many people are in a room together?
We have single and family rooms; sizes of rooms vary. We have additional beds for toddlers or babies. You may have a roommate depending on how many residents we have in shelter!
Can I bring my pet with me?
Yes, we do have kennels for larger animals and a small animal house for cats and smaller dogs. (We have even had ferrets!) If you have other animals, we may be able to make arrangements with you to have someone foster them.
Is this long-term or short-term?
Our program is short-term emergency shelter, and the average stay is 6 weeks of community living. We make referrals for anything we are able too, including finding permanent housing, helping find a job, credit building/repair, case management, group or individual counseling and any of the other services above.
How many items can I bring with me?
We suggest that you only bring items you need, 1 suitcase of clothes per person is usually good to start with. We have limited storage and unable to provide space for multiple personal or household belongings. If you don’t have something that you need, we may be able to provide based on our current stock of donations.
Intake Process
An example of the steps that involve shelter intake:
A survivors calls our 24/7 helpline. During this call, a trained Quigley House advocate offers to assist in safety planning and screens for shelter services. If the survivor meets the requirements of emergency shelter, they will be offered an Uber ride if they need transportation and/or we will go pick them up.
Once a survivor arrives at shelter, they will immediately meet with an advocate to be given a tour of the facility and be shown where their assigned room is located. Additionally, hygiene products and any other immediate needs can be given at this time.
The intake meeting occurs at the beginning of a survivor's stay in shelter. An advocate will gather information from the survivor and provide a welcome packet, which includes information on guidelines for shelter, legal services, and other resources such as support groups.
Within 72 hours, the survivor will have a case management meeting with the Director of Domestic Violence Services or Shelter Coordinator. During this meeting, they will be able to discuss goals, what their needs are (ID, Birth Certificate, etc.), information on benefits, and given a tentative exit date.
During a survivor's stay, they will meet with the case manager at least once a week to assist with barriers, monitor progress, and discuss anything else.
