Join the Team

QUALIFICATIONS: Minimum High School diploma or GED required, 1 year crisis intervention with victims of domestic violence preferred. Certification in first aid and C.P.R. also preferred. Experience in Microsoft Office (or equivalent) and data entry. All Resident Advocates must successfully complete ACT and CORE Comp training. All Resident Advocates must be willing to submit to drug screening and extensive background checks. Must be willing to work mid shifts and overnights, as well as weekends and holidays. Resident Advocates must have a valid driver’s license and reliable transportation. Resident Advocates must be willing to work holidays, weekends and other shifts as requested by the Director Domestic Violence Services.

JOB SUMMARY: Provide domestic violence and sexual assault participant advocacy services, daily to include, but not limited to, the following: Providing crisis intervention and information/referral to hotline callers. Performing all required victim follow-ups and record keeping. Service management and follow-up to include: Safety planning with all participants. Providing advocacy, crisis intervention and information and referrals (including referrals for community resources and services as appropriate) to shelter residents. Participate in service management meetings, as required, assist with file maintenance and submit monthly statistical reports, per funding requirements. Assisting domestic violence victims with filing victim’s compensation claims. Provide shelter-based services to residents, including but not limited to: Orientation with new residents regarding communal living and assisting new residents in meeting their immediate needs (food, clothing, toiletry items, etc). Providing crisis intervention and emotional support to residents. Conduct intake and exit interviews with any person who is admitted or discharged from the shelter. Review all intake and exits to ensure accuracy and completion of records. Arrange transportation of participants as appropriate.